1-800-339-6704
OrganicHut.com Privacy and Security Policy
At OrganicHut.com, we take your privacy and security seriously and are committed to protecting your personal information. We feel it's very important that you understand exactly what information is collected when shopping online and how that information will be used. If you have any questions or concerns about our privacy and security policies or anything else on our site, please don't hesitate to contact us by e-mail at customerservice@OrganicHut.com or toll-free at: 800-339-6704.
What Customer Information Does OrganicHut.com Collect?
While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A detailed description of the types of information collected is outlined below.
Personally identifiable information includes your name, shipping address, billing address, e-mail address, and credit card information. We collect this information during the online checkout process so that we can properly fulfill your orders.
Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through OrganicHut.com's web site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.
What is the difference between Anonymous and Registered Shopping?
Once you reach the checkout phase of your OrganicHut.com shopping experience, you will have the option to login as a registered shopper or purchase your products anonymously.
Registering one time with OrganicHut.com allows you to expedite your future shopping experiences. During the registration process, you provide the personally identifiable information mentioned above (name, billing address, shipping address, e-mail address, daytime phone number and credit card information). The next time you return to OrganicHut.com, simply enter your login and password and the rest of the information will be pulled from our database, allowing you to use our express shopping feature.
When shopping anonymously at OrganicHut.com, it is still necessary to provide personally identifiable information in order to complete the commerce transaction. However, once the order has been placed, OrganicHut.com does not hold your information for future use. When you return to OrganicHut.com to shop again, you will need to re-enter all personal information. When you choose to shop anonymously, you will not receive emails or electronic newsletters. However, you may receive OrganicHut printed catalogs. If you do not wish to receive printed catalogs, simply call our customer relations department at 800-339-6704.
How Is My Personal Information Used?
On occasion, OrganicHut.com may become involved in a marketing alliance with a like-minded company and will share a co-branded shopping page on our site. If you purchase products from a co-branded page, your information may be shared with that associated company, who might send you information about their products and services. If you do not want to receive this information, you may contact the sponsor directly to be removed from their list.
The information will also be used to send emails or newsletters notifying you of special offers, product updates and sustainable and healthy lifestyle information on our site. However, if at any time you wish to stop receiving these updates, you may opt-out. By selecting the opt-out link, your name will be permanently removed from our mailing list unless you request mailings again in the future. Also, should you receive any promotions, catalogs, etc. via postal mail and would like to be removed from that list, simply e-mail us at customerservice@OrganicHut.com or call us at 800-339-6704.
OrganicHut.com may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when OrganicHut.com believes in good faith that the law requires or permits it.
How Can I Control My Information Online?
It's important to us at OrganicHut.com that you have full control over your personal information. Therefore, we've installed a feature called "My Account" where you can access and update your information as well as control how that information is used.
How Does OrganicHut.com Ensure the Security of My Credit Card Information?
Providing a secure site is essential for your peace of mind and trust in OrganicHut. We have installed the latest encryption software conforming to the Secure Socket Layer (SSL) protocol to safeguard all of the information you send to us.
How and Why Does OrganicHut.com Use Cookies?
"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that OrganicHut.com uses do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.
However, you should have the option of disabling "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off is quite individual and thus, cannot be addressed here. Please realize, if you choose to disable the "cookies" we will not be able to personalize your experience with us at OrganicHut.com nor can we guarantee a complete login, registration or shopping experience.
Your Account
You can access any online order information by simply clicking on the "My Account" icon and supplying your password and login information. Locate previous order charges, ship dates and tracking numbers, and items ordered.
Password Information
Passwords are used on our site as an added security feature. We want to ensure that the password information matches the person's information that is placing the order. Once you have determined a password, it will be encrypted using the latest SSL protocol and then stored in our database in the encrypted format.